Privacy Policy for InstaTrucks LLC

Effective Date: 06/09/2024

InstaTrucks LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.instatrucksllc.com] (the “Site”) or use our truck dispatching services (the “Services”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.

By accessing the Site or using the Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our Services:

1.1 Personal Information

When you use our Site or Services, we may collect the following personal information:

• Name
• Company Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Payment Information (such as credit card details)
• Federal Motor Carrier Safety Administration (FMCSA) details (for dispatching services)

1.2 Non-Personal Information

We may also collect non-personal information that does not identify you specifically:

• Browser Type
• IP Address
• Operating System
• Date and Time of Visit
• Referral URL
• Geographical Location

1.3 Cookies and Tracking Technologies

We use cookies, beacons, tags, and similar tracking technologies to enhance your experience on our Site. You may choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the Site.

2. How We Use Your Information

We may use the information we collect in the following ways:

2.1 Personal Information

• To provide our dispatching services.
• To communicate with you, including responding to your inquiries.
• To process payments and manage billing.
• To comply with legal obligations and regulations.
• To improve the quality of our Site and Services.

2.2 Non-Personal Information

• To analyze how users interact with the Site.
• To improve user experience and website functionality.
• To monitor and prevent any fraudulent activity or misuse of the Site.

3. Sharing of Your Information

We do not sell or rent your personal information. However, we may share your information under the following circumstances:

3.1 With Service Providers

We may share your information with third-party service providers who assist us with the operation of the Site, payment processing, customer service, and other business functions. These providers are bound by confidentiality agreements and may only use your data as instructed by us.

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as a subpoena, government investigation, or court order.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, we may transfer your information as part of the transaction, provided that the receiving entity agrees to comply with this Privacy Policy.

4. Data Security

We use a variety of security measures to protect your personal information. These include encryption, firewalls, and secure servers. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal obligations, resolving disputes, and enforcing our agreements.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

6.1 Access and Update

You may access and update your personal information by contacting us at [insert email]. We will respond to your request within a reasonable timeframe.

6.2 Opt-Out of Communications

You may opt out of receiving promotional emails from us by following the unsubscribe link in those emails. Please note that you may still receive administrative messages regarding your account or Services.

6.3 Deletion of Personal Information

You may request that we delete your personal information, subject to certain exceptions such as retaining data for legal compliance. To submit a deletion request, contact us at [insert email].

7. Children’s Privacy

Our Site and Services are not directed to children under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the “Effective Date” at the top of this page or by other means as required by law. Your continued use of the Site or Services after any changes to this Privacy Policy signifies your acceptance of those changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

InstaTrucks LLC
1001 S. Main St. #11657, Kalispell, MT, 59901, USA
info@instatrucksllc.com
+1 303 505 7292
+1 719 403 8088

This Privacy Policy outlines how InstaTrucks LLC protects your privacy while providing dispatching services. If you have further questions, please reach out to our team for clarification.